We are committed to protecting your personal data via providing a secure website and best practice policies on Data Protection. We do not share your personal data with anyone else.
Who we are
Our website address is: https://www.est28.co.uk.
What personal data we collect and why we collect it
Personal information may be collected from you in various ways, for example: –
1. Information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This information is also collected through cookies.
2. If you submit an enquiry through our contact form, we collect your name, email address, and telephone number (if provided). We use this information solely to respond to and manage your enquiry. Once your enquiry has been resolved, your personal information is deleted from our email system.
Contact forms
We use the Contact Form 7 plugin to manage enquiries submitted through our website. When you send us a message using our contact form, the details you provide (such as your name, email address, and message) are sent directly to our email inbox. Form submissions are not stored in any website database.
Your enquiry and personal details are kept on our email server only for as long as necessary to respond to your request. Once your enquiry has been dealt with, your personal information is deleted from our email records.
Google Analytics Cookies
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from https://policies.google.com/privacy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
We retain your personal data only for the time needed to process and respond to your enquiry. After this, your details (such as your name, email address, telephone number, and message content) are securely deleted from our email system.
What rights you have over your data
As we do not store personal data once an enquiry has been resolved, we generally hold no personal information about you after that point. If you would like to confirm whether we still hold any of your details, or request deletion before your enquiry has been completed, please complete our Contact Us form and we will handle your request promptly.
My Right to Be Forgotten
If you would like us to remove any personal information we may still hold in connection with an active enquiry, please complete our Contact Us form. We will delete your personal details from our email system as soon as your request is received.
How we protect your data
This website has an SSL Certificate installed which encrypts the data being sent to and from the web server (where the website is stored) and the browser (which you use to view the web pages). When you submit an enquiry on this website the data is encrypted so that it cannot be read making using this website more secure.
Changes
We may make changes to this privacy policy from time to time. If we change our privacy policy we will post the changes on this page. If the change in our privacy policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use. Continued use of this website will signify that you agree to any such changes.
